Swale Borough Council wants local people to share their views about the rollout of the new waste and street cleansing contract.
The council is carrying out a review into the contract with Suez, which began in March, and is looking at a range of issues related to the start of the new contract, including resources, staffing, data, rounds, contract management, and communications.
To make sure people can give their experiences of the move to a new contract, a survey has been launched https://swale.gov.uk/waste-contract-survey to get insights into the preparations for the change and experiences following the rollout.
As well as the survey, the council is carrying out workshops with council officers and Suez representatives, consulting with area committees and parish councils.
The public survey will close at 11:59pm on Wednesday 2 October.
The review is expected to complete its report in November, with a report presented to the Environment and Climate Change Committee.