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UK Finance Survey for Banking Needs in the Community

Alternative Solutions – Community Survey (Faversham)

In December 2021, 9 major banks announced a pioneering new approach to keep cash accessible on the high street: shared branches called Banking Hubs.

A Hub offers a counter service with basic cash services to all customers, whilst more complex enquiries will be dealt with by a representative from the member banks who visit once a week: a Community Banker.

In addition to Banking Hub’s, UK Finance want to create a mechanism to ensure that our solutions are fully meeting ever-evolving consumer and SME needs. They are piloting alternative solutions with a number vendors who have a range of solutions which could be deployed in communities who need them. To ensure they are meeting the needs of the community, they would like you to complete this survey so they can best match the potential solutions with our needs. 

With this aim, UK Finance would be very grateful if you could complete this short survey to provide them with critical insights into current needs and behaviours of the people and businesses across the community.

This will enable UK Finance to design the right solutions to meet the needs of the community.           

GDPR disclosure:
The data from this survey is collected on behalf of UK Finance. All information is anonymous. Any personal details provided are only used for the specific purposes noted and no other purpose e.g. marketing.

The online Survey can be accessed here:


25 October 2022
Last Updated
25 October 2022
Published in